Privacy
POLICY
POLICY
The short version
Rink Rivals is a community EASHL hockey league that also makes its own hockey game. This policy is from Rink Rivals (“we”, “us”), who decides how this data is used and is responsible for it.
It covers the Rink Rivals game for Mac and Windows and its game account, rinkrivals.com, the Rink Rivals mobile app, and the league's Discord bots and tools. The game is for players in Canada and the United States, and it has its own detailed sections because it collects the most. Our terms of service explain the rules for using all of these.
When you make a game account and play, we collect the following. We only collect what is listed here.
| What | Why | Kept until |
|---|---|---|
| Discord sign-in | If you sign in with Discord: your Discord user ID, username, display name and avatar picture link. We do not get your Discord email, servers or messages. | You delete your account |
| Email and password | Only if you make an account with email instead of Discord: your email address, and your password stored only as a secure one-way hash. We use the email for sign-in codes and account messages, never marketing. | You delete your account |
| Gamertag | Your name in the game, on leaderboards and in match results. | You delete your account (then replaced by an anonymous name) |
| Terms acceptance | The date you accepted the terms and this policy. | You delete your account |
| Player and avatar | Your skin tone choice, kit colours, player builds (position, handedness, in-game height and weight, number, attributes). | You delete your account |
| Progress | XP, level, ranked rating, shootout scores, and the history behind them. | You delete your account |
| Matches and stats | Who played, the score, your stat line, game version, and the online session ID. Used for box scores, leaderboards, ratings and to catch cheating. | Kept, under an anonymous name after you delete your account |
| Clubs and friends | Clubs you found or join (name, abbreviation, motto, colours, crest, role, number), invites, friends and blocks. | You delete your account |
| Online status | Whether you are in the menus, a lobby, a match or spectating, and which match. Sent about once a minute while you are signed in, and shown only to friends. | 90 seconds after you stop playing |
| Sign-in sessions | A random ID the game makes for your computer, and the IP address you last signed in from. Used to keep you signed in, to let you sign out other devices, and to stop account theft. | 90 days after the session ends |
| IP address for rate limits | Counts sign-in attempts per IP address to stop password guessing. | 70 seconds |
We do not collect your real name, date of birth, address, phone number, contacts, location (beyond what an IP address shows), microphone, camera, or payment details. The game has no voice or text chat, no store and no ads.
The game saves some things on your own computer. We cannot see these unless the game sends them to us as described above.
Deleting the game and its data removes them. On a Mac the data is in ~/Library/Application Support, ~/Library/Preferences and ~/Library/Logs. On Windows it is in %USERPROFILE%\AppData\LocalLow\RinkRivals and the registry key HKEY_CURRENT_USER\Software\RinkRivals. The game also downloads a small settings file from cdn.rinkrivals.com, which sends nothing about you except the request itself.
| Where | What | Why |
|---|---|---|
| rinkrivals.com | Pages you visit, rough location by country and city, device and browser type, through Google Analytics cookies. | To see which pages people use and fix what is slow or broken. |
| Website and app sign-in | Discord ID and username, or Apple ID or email for the mobile app; EA gamertag, positions, and Twitch name if you add them. | To run your league player profile, sign-ups, the sportsbook (play money only) and the pick’em. |
| Mobile app | A device token, if you turn on notifications. | To send the alerts you chose. |
| League games | EASHL match results and stats from EA, linked to league players. | Stats, standings and the stats site, which is public. |
| Discord | Your Discord ID, name and roles, and the commands you use with our bots. | Sign-ups, team servers, trades and stat questions. |
League stats, rosters and game highlights are public on rinkrivals.com and the league's streams and social channels. Ask us if you want a clip taken down.
Other players can see your gamertag, avatar look, player build, level, club, match stats, ranked rating and shootout scores. Only your friends see whether you are online. Your email, birth year, IP address and Discord details are never shown to other players.
During an online match, the game connects players through Photon's servers, so the other players' games receive your gamertag, account ID, player look and rating, and your in-game actions.
Game data is stored on our server in the United States. Online matches run on Photon servers in the United States. This means your information may be handled outside the country you live in, including in the United States, where the government may be able to access it under US law. We pick providers that protect it to a standard like ours.
We keep game account data for as long as you have an account, and delete it when you delete your account, as described below. The table above gives the time for each item. Sign-in codes expire after 15 minutes. Server logs rotate automatically and never contain your email, sign-in codes or IP address. Google Analytics keeps website data for up to 14 months.
Get a copy of your data. Email info@rinkrivals.com and we will send you a copy of your game account data in a standard format (JSON).
Delete your account. Email info@rinkrivals.com and tell us your gamertag and Discord name. We will check the request comes from you, usually by a Discord message, and delete the account within 30 days. When you delete it, we:
Your other rights. You can ask us what we hold about you, ask us to correct it, or withdraw consent. We answer within 30 days. We may need to check it is really you first. If you are unhappy with our answer, you can complain to your privacy regulator (see the next sections).
The game is not for children under 13. We do not knowingly collect information from them. If you believe a child under that age has an account, email us and we will delete it.
Connections to our servers are encrypted (HTTPS). Passwords are stored as one-way hashes, sign-in tokens are short-lived, and the server is locked down to the people who run it. No system is perfectly secure. If a breach puts your information at real risk, we will tell you and the regulators the law requires us to tell.
Canada. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA). We collect only what we need, for the reasons above, with your consent. You can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca. In Quebec, players under 14 need a parent's consent.
United States. Wherever you live in the US, you can ask to know, correct or delete your information, and we will not treat you differently for asking. We do not sell or “share” personal information for cross-context advertising, and we do not knowingly collect information from children under 13.
European Union and United Kingdom. The game is made for Canada and the United States, but if the GDPR or UK GDPR applies to you, our legal reasons are: to carry out our agreement with you (your account, matches, stats, leaderboards); our legitimate interests in keeping the game fair and secure (sign-in records, IP rate limits, cheat checks) and in understanding website use; and your consent where we ask for it, which you can withdraw at any time. You can ask to access, correct, delete, restrict, object to, or take a copy of your data, and complain to your local data protection authority. Transfers to the United States rely on the EU–US Data Privacy Framework or standard contractual clauses.
We will update this policy when the game changes what it collects. The date at the top shows the latest version. For an important change, we will tell you in the game or on rinkrivals.com before it starts.
Privacy questions and requests: info@rinkrivals.com. You can also reach the league committee in the Rink Rivals Discord, but please do not post personal information in public channels.